Overview/12-Point Priority Agenda/Pillar #9: Digital Governance & Ease of Doing Business
Digital Governance & Ease of Doing Business
9Priority Development Pillar #9

Digital Governance & Ease of Doing Business

Eliminating Red Tape Through Cloud-Based Portals, Open Data, and Digital Public Records

Automating permit processing, adopting open data portals, and reducing bureaucratic delays for citizens and entrepreneurs.

Strategic Blueprint

Civic Significance for Davao City

Digital transformation is key to ending red tape, eliminating bribery opportunities, and making government transactions frictionless for ordinary citizens. This pillar drives the modernization of municipal ICT systems—enabling online tax payments, building permit tracking, civil registry requests, and open transparency disclosures so Dabawenyos can interact with City Hall from the comfort of their homes or smartphones.

Action Plan

Key Municipal Initiatives & Programs

Online Building Permit System (OBPS)
1

Online Building Permit System (OBPS)

A fully digitized platform where architects, engineers, and homeowners upload construction plans, track multi-agency approvals, and receive electronic permits.

Target Impact:Reduces building permit processing from months of manual physical follow-ups to streamlined digital approvals.
Integrated Online Payments & Digital Cedula
2

Integrated Online Payments & Digital Cedula

Integration of digital banking, e-wallets (GCash, Maya), and credit card payments for real property taxes, business taxes, and community tax certificates.

Target Impact:Eliminates long physical queuing at City Hall cashier windows, saving millions of citizen work hours.
Open Civic Data & Freedom of Information
3

Open Civic Data & Freedom of Information

Publishing public budgets, city ordinances, and executive approvals online for civic oversight, community researchers, and civic tech platforms.

Target Impact:Fosters complete municipal accountability and empowers citizen watchdogs to audit local governance.
Implementation

Responsible City Departments & Lead Agencies

City Information Technology Center (CITC)
City Planning and Development Office (CPDO)
Office of the City Building Official (OCBO)
Accountability

Civic Indicators & Budget Context

100%Digital Building Submissions

Architectural and engineering plans processed paperlessly via OBPS.

24/7Online Tax Assessment

Real property and business tax balances checkable online anytime.

ZeroBribery Tolerance

Algorithmic, auditable digital queues eliminate discretionary gatekeeping.

Citizen Watchdog Guide

How Dabawenyos Can Monitor & Access This Pillar

Property owners can verify their annual real property tax balances or file for community tax certificates (Cedula) directly through the city's official web portals without visiting City Hall.